Introducing the new era of healthcare technology with the Nurse-1-1 Live Nurse Chat Widget

New Nurse-1-1 Technology Increases Patient Adherence by Almost 60%

BOSTON, MA/ACCESSWIRE/July 20, 2022/ Nurse-1-1the leading conversational healthcare marketing company, today announced the availability of the Nurse-1-1 widget for immediate access to a trusted nurse via live chat. As the first HIPAA-compliant platform for digital conversations between nurses and patients, Nurse-1-1 enables home testing, pharmaceutical and digital health businesses of all sizes to easily integrate chat into direct from Nurse-1-1 directly on their website. and at any time during their patient journey.

Studies have shown that both medication and test membership increases significantly with access to a provider who can answer questions and ease concerns. With this new, easy-to-implement technology, Nurse-1-1 bridges the gap between patient research and clinical care, improving patient compliance and outcomes.

Early adoption showed a 57% increase in patient engagement after implementing the Nurse-1-1 widget, indicating that the adoption of conversational marketing in the digital healthcare journey has a significant impact on medication and test adherence. With Nurse-1-1 live nurse chat, patients instantly receive the information they need to make the best healthcare decisions while they are already proactively seeking help in their healthcare solution. digital health or online pharmacy.

“Since the launch of Nurse-1-1, our mission has been to increase the accessibility of healthcare,” said Michael Sheeley, co-founder and CEO of Nurse-1-1. “We are really bringing nurses to the front lines of digital health, with companies integrating our live nurse chat with just a few clicks. Now, patients will have immediate access to a trusted nurse, which will help improve patient engagement and increase compliance. »

Integrating the HIPAA-compliant live chat widget into any digital health experience enables Nurse-1-1’s network of nurses and advanced practice providers to proactively engage and influence patients to that they make the right health decisions and correctly use digital health offerings throughout their care journey. Similar to an in-person visit, the Nurse-1-1 widget stays with the patient as they browse the web and navigate from page to page to ensure they have help along the way. Along with live widget technology, the Nurse-1-1 data analytics platform provides insights to better understand patient concerns, identify needs, and improve adherence.

Through a nationwide network of nearly 3,000 NPs, RNs, PAs and MDs and a comprehensive customer service platform, Nurse-1-1 educates patients and promotes adherence at all touchpoints with patients in the digital health and pharmaceutical markets. In 2021, Nurse-1-1 had over 10,000 patient encounters through its partnerships with digital health, home testing and pharmaceutical companies, and on average, one patient was connected with a nurse online. less than eight seconds.

To learn more about conversational marketing for healthcare, download the Nurse-1-1 e-book:

To get started with Nurse-1-1, visit:

About Nurse-1-1:

Nurse-1-1 is a healthcare conversational marketing company bringing nurses to the front lines of digital health. With a nationwide network of nurses and a comprehensive HIPAA-compliant customer service platform, Nurse-1-1 offers a live chat tool for nurses that can be integrated directly with other platforms. digital forms, which helps patients make better decisions leading to increased adherence. Home testing, pharmaceutical and digital health companies of all sizes rely on Nurse-1-1 to improve education, increase compliance and increase patient satisfaction. Improve adherence to

Media contacts:

Bailey Carroll
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Meaghan McGrath
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