Adding human touch to automated calls - Sponsored Whitepaper

Adding human touch to automated calls
Sponsored by:
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Vital Interaction
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How to Maintain the Human Touch with Automated Appointment Confirmations

One of the most common concerns about implementing Automated Appointment Confirmations is that the healthcare practice will lose the human touch they have with their patients. This is a valid concern. However, there are many advantages to using automated voice, text, and email appointment confirmation systems. In particular, these systems significantly decrease no-show rates and free up administrative staff to work on less repetitive tasks. And as you’ll see on this document, it is possible to gain these benefits while preserving the human interaction that your patients are used to.
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