In January 2000, we affiliated with Western New York Dental Group, a dental group practice with its beginnings in 1972 when Dr. Roland Bergler and Dr. Robert Gianadda, dental school classmates, began a dental practice in downtown Buffalo, New York. They shared a vision of creating a group practice to deliver high quality care with multiple locations and shared ownership. During a near three decade period, their vision grew to include four practices and nine dentists, six of whom were partners.
Realizing their 1972 vision had become a business, the group made many changes in the late 1990s to carry the group into the years ahead. One of the partners assumed a full time managing partner role. Well-regarded dental consultants were retained to help solidify a growth plan and improve operating performance. These changes only heightened management demands and created the need for capital. And doubt began developing as to whether the group could pursue its vision while simultaneously ensuring that the practice would endure to successive ownership generations. Western New York Dental Group had arrived at a crossroads.
In 2000, Western New York Dental Group affiliated with American Dental Partners. We brought a heightened focus never envisioned prior to affiliation, including growth, quality care, service excellence, community relations and organizational development. The affiliation has provided management expertise, capital, financial planning, enhanced information systems and guidance for building an enduring organization. With a mutually shared purpose and common values, the affiliation has helped Western New York Dental Group grow to 13 practice locations with more than 40 general dentists and eight specialists. Practice revenues have grown more than elevenfold. In 2004, the group first received accreditation from the Accreditation Association of Ambulatory Health Care, becoming the only dental group in New York State to achieve this national recognition. The doctor group has added four younger partners, now boasting nine partners ranging in ages to ensure multiple generations of future leadership.
In just over nine years, the partnership with American Dental Partners has brought value that might not have been achieved if the group had paused at its crossroads. Western New York Dental Group is much further down the endless road of becoming an enduring organization, of building a legacy for a future generation of dentists, and of raising the dental health of the residents of western New York.