Patient Scheduling Software

Put your patients to work. Integrate online scheduling capabilities in the medical office to speed up workflow.

Many industries are saving costs and providing more convenience by implementing and delegating administrative duties to their clients. Online patient appointment scheduling substantially reduces the receptionist's role in the scheduling function, which frees resources for other tasks. Studies have found that practices with predictable and repetitive patient scheduling workflows benefitted the most from online booking capabilities.

Historically, physicians have kept many non-physician clinical tasks for themselves in order to manage their risk as small business owners. As a result, 75% of physicians feel they do things they should not be doing (Moores et al. 2007). On a whole, healthcare providers have realized an average increase in patient throughout of 10% and an average reduction in registration time of 75% (RedOrbit News 2007).

Best-in-Class Patient Scheduling software:

• Booking rules allow a facility and doctors to decide guidelines on how patients will be scheduled and confirmed
• Drag and drop features allow appointments to be changed in an efficient context
• Secure remote access allows schedule modification or verification after office hours.

Top Considerations before buying Patient Scheduling software:
Online patient scheduling software can reduce the human resource requirements used in scheduling, if the system is well- implemented, well-documented, and easy to use. Online booking may not be suitable for use by all patients, but more patients booking online leaves the physician office more accessible for patients booking through traditional channels.

Key Providers:

1. Daw Systems, Inc. says that ScriptSure Scheduler "is designed with the goal of helping one to practice medicine easier, safer and more efficiently." ScriptSure Scheduler has a new user interface that is simple to use. Patients can schedule medical appointments easily. Features include, but are not limited to, the ability to create an unlimited number of user schedules, allows drag and drop-appointment creation, track patient history and is fully networkable. This private company is head-quartered in Ballston Lake NY.

2. Infinity IS Soft Agent by 1Call, a division of Amtelco, offers healthcare providers the ability to integrate their calling system with a comprehensive software package. Drive call completion with a built-in search and action capability. Soft Agent is suited for agents that need to complete calls quickly with IS Directories, On-Call Schedules, Call and Message Scripting and other features on one screen. AMTELCO's 1Call Division is dedicated to serving the unique call center and communication needs of Healthcare and Higher Education facilities.

3. AppointmentsCS by SpectraSoft in a multi-site scheduling software application that connects all locations, departments, and people under one system. Centralized scheduling features include abilities for providers to see schedules and book patients at any location. Scheduling conflicts of providers servicing more than one location are immediately eliminated. Founded in 1993, SpectraSoft focuses on software solutions to aid healthcare providers. Specifically, they have designed solutions to ensure thorough patient intake, track visit procedures and bookings and streamline office communication.

4. Provide electronic appointment bookings with remote and mobile access to patients with AdvancedMD Scheduling Software, which includes an end-to-end integrated workflow system. AdvancedMD provides a combined Electronic Health Record (EHR) and practice management (PM) software platform for 20,000 providers and 300 billing service providers nationwide that allows doctors to easily schedule such activities as a series of recurring appointments. Providers will have access to schedules from anywhere at any time from a single web-based access screen. Other features include the ability of doctors to track patient scheduling status to ensure thorough follow-up occurs, appointment changes, wait lists, overbooked appointments. The company’s CCHIT Certified, interoperable, and web-based EHR offering is a solution for creating a paperless office with such advantages as customizable templates, mobile access and an integrated Patient Portal.
 
Patient Scheduling Software
Definition: Patient Scheduling Software, or documenting a medical appointment, is an integral part of the daily workload for the medical professional. Top patient scheduling software allows for smooth patient flow in medical practices of any size and often determines the success of a day in the ambulatory care setting. Patient scheduling software is essential to streamline this process.